Benefits:
vacation
sick time
401(k)
Bonus based on performance
Call Center / Scheduling Representative
Job Type: Full-Time Schedule: Wednesday – Friday , 9:00 AM – 6:00 PM
Initial training in Burbank / Glendale, then Remote
Required Qualifications
Fluent in Armenian required
Previous dental or medical call center experience required
High school diploma or equivalent
Excellent verbal and written communication skills
Strong customer service and organizational abilities
Experience with dental software (Open Dental preferred)
Punctual, dependable, and committed to fixed schedule
Job Responsibilities
Patient Communication & Scheduling
Answer and manage high-volume inbound calls with professionalism and courtesy
Schedule, confirm, and adjust patient appointments using dental software
Provide accurate information on services, insurance, and office policies
Handle appointment changes, cancellations, and inquiries promptly
Make outbound calls for reminders, follow-ups, and schedule fills
Coordination & Documentation
Maintain accurate and detailed patient notes in scheduling system
Coordinate with clinical and front office staff to optimize provider schedules
Ensure all calls, inquiries, and appointments are documented properly
Compliance & Confidentiality
Adhere to HIPAA standards and maintain strict patient confidentiality
Follow internal office protocols and communication guidelines
Support a respectful, patient-centered communication environment
The absence of specific duties in this description does not exclude them from the role if they are similar, related, or logically associated with the position. Additional responsibilities may be assigned or requested by management or executive leadership as needed.
Job Benefits
Paid and Unpaid Vacation
Sick Leave: 40 hours paid sick days annually.
Company Paid Holidays: 5 major holidays per year
Performance Based Incentives may be available
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law
Flexible work from home options available.
...in database development and proven history as a team player.~Experience with Department of Defense (DoD) financial accounting, civilian payroll processing is preferred.Education and Work Experience:~This position requires a minimum of a Bachelor's degree from...
...Job Description Job Title :- Warehouse Supervisor Duration :- 12- Months- position (May go Longer) Location :- Pontiac, Michigan Standard Shift :-2nd Shift 2:30 PM to 11:00 PM Job Responsibilities : The main function of a warehouse supervisor...
...level position. Six (6) months accredited schooling in aviation electronics or general electrical experience preferred. General knowledge... ...: # Technical Certificate in aircraft electrical assembly preferred. and/or successful completion in current year youth...
...Start a Career You Can Be Proud Of? Join the team at the Roberts County Sheriffs Office and become an essential part of public safety in your community! We are seeking Correctional Officers who are motivated, detail-oriented, and ready to step into a rewarding career...
...part of the Washington, DC metropolitan region since 1981. The firm provides outsourced accounting, auditing, risk advisory and consulting, and tax services to an extensive client base, which consists of nonprofit organizations, government contractors, professional service...