Job Description

Job Description

Job Description

Salary: 11.00 hr + tips

The Tavern at Quinn's Hot Springs Resort is looking for experienced cocktail servers. Serving the same delicious food that is offered in the Harwood House, the Tavern is a little more relaxed and very family friendly. Same great food, catch a game, grab a deliciously crafted cocktail, or enjoy a game of pool!

Our Mission at Quinn's Hot Springs Resort is HAPPINESS. Our Servers have an incredible opportunity to help us accomplish our Mission by providing phenomenal customer service and so our guests have a fantastic experience.

We currently have an opening for a PT to FT server in the Tavern. Interested candidates must have flexible availability, weekends are a requirement. Although the position is PT (at least 3 shifts per week), there could be more due to coverage for others.

Tasks/Responsibilities (including but not limited to):

• Greeting guests quickly and pleasantly, taking food and beverage orders, entering them in the POS accurately.
• Gathering and communicating special needs to chef and others as needed.
• Knowledge of mixed drinks, wines, and beers. 
• Providing prompt and attentive service by making sure drinks are filled, food is delivered promptly, empty plates are cleared, and regularly ensuring guest needs are taken care of.
• Addressing customer service issues and communicating with management as needed.
• Familiarizing yourself with the entire menu and having the ability to explain the dishes and ingredients to guests, making recommendations based off of customer requests. 
  
• Communicating with bartenders, bar backs, and other cocktail servers to ensure guest needs are being met, tables are being cleared in a timely manner, and all guest needs are being met. 
• Always following all food safety and cleanliness rules and regulations.
• Candidates must take required certifications within established timeframe (Alcohol Training and Food Service Training). 

Required Skills/Abilities:

• 18 years of age in order to serve alcohol. 
• Teamwork attitude is a must.
• Willingness and ability to collaborate
• Ability to work in a very fast paced environment.
• Excellent verbal communication skills.
• Excellent listening skills.
• Cash handling skills, ability to count back change.
• Exceptional multi-tasking, time management, and organizational skills.
• Ability to maintain composure and positive attitude during extremely busy times. 
  
• Intermediate computer skills.
• Willing/able to work flexible schedules, including weekends
• Have or be able to acquire the Montana Alcohol Server Training within 60 days of employment

Experience:

• Previous experience in a bar or restaurant in a serving capacity.

Physical Requirements:

• Capable of being physically active for long periods of time.
• Ability to be on your feet for long periods of time. 
• Able to lift up to 35 lbs unassisted.
• Ability to balance trays containing food and beverages.
• Ability to regularly bend, stoop, lean, and twist your body. 
• Ability to go up and down stairs on a regular basis. 

Benefits:

• Group Health Insurance (FT employees)
• HSA (with selection of 1qualified health insurance plan for FT employees)
• 401(k) Retirement with company match
• Holiday Pay
• Aflac
• FREE Soaking for employee and a guest
• FREE lodging benefits
• Meal benefits
• Rewards & Recognition 
• Employee Referral Program
• Discount pricing in the gift shop and coffee shop
• ...and MORE

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