Job Description

Job Description

Job Description

Position Title: Biomedical Technician II Full Time Days

Provides preventive maintenance and repairs on clinical equipment and medical networks. Maintains all required equipment documentation and appropriate parts inventory. Provides user training and investigates medical device safety issues as needed.

• Biomedical Technologies Manager

Supervisory Responsibilities: NO

Minimum Education: Associate’s Degree preferred, or successful completion of US military BMET training program

Degree: Degree in Electronics Preferred

License/Certification Required: None

Minimum Work Experience: 2 - 3 years experience in a clinical setting required

• Excellent trouble-shooting, customer service, communication, critical thinking, and computer skills. Ability to remain calm in stressful situations and interactions.

• Performs preventive maintenance inspections on clinical equipment, as indicated in departmental policies and procedures. Inspects equipment on a daily basis.
• Performs repairs on clinical equipment, following appropriate guidelines and safety protocols. Completes hand-written and computerized equipment documentation accurately and thoroughly.
• Coordinates outside service when necessary, including warranty services and services on proprietary systems and subsystems without technical documentation.
• Assists in incident investigations: Correctly evaluates the incident and equipment involved. Works efficiently to determine the root cause of the incident, which may involve comprehension and evaluation of factors concerning patients, supplies, and equipment. Provides training and additional recommendations to the user. Provides recommendation and incident report to the manufacturer. Proactively and systematically creates processes and/or procedures to avoid similar issues in the future.
• Performs initial acceptance inspections on new clinical equipment and documents inspection accurately. Provides technical information for medical equipment design modifications. Learns the maintenance of medical computer hardware, operating systems and software to ensure availability and reliability of service. Learns Network Troubleshooting techniques for wired and wireless networks.
• Provides complete and thorough user support for problem resolution: Resolves issues with medical devices and medical PC hardware and software. Resolves issues with medical hardware and software related issues.
• Provides technology support as needed in a courteous manner: Provides advanced operating system support for DOS, Windows 95 - 7, Windows Server and Linux, as required. Provides new medical technology support as needed.
• Maintains parts inventory at specified levels: Identifies high failure rate components and parts within medical devises, systems and subsystems, and networks. Orders and stocks parts identified at appropriate levels so medical devices, computers and networks may be repaired and returned to service quickly. Enters parts into the parts database table along with pricing and quantity. Enters parts used correctly into medical equipment work order database for automatic part inventory tracking. Looks for cost-saving means by second sourcing components, systems, and subsystems, as available.
• Maintains and performs necessary procedures in the event of medical system failures.
• Coordinates outside vendor service when necessary.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Maintains current technical expertise in the rapidly changing technology of medical devices and microcomputers. Utilizes state-of-the-art techniques when implementing solutions. Begins the study process for biomedical certification.
• Assists in coordinating and/or provides training for appropriate personnel to ensure medical devices are used effectively.
• Participates in department development suggesting policy changes, improving customer service, developing more efficient procedures, and all other activities that will improve the overall efficiency and customer service of the department.
• Willingly accepts any other assignments that may be requested.
• Utilizes hospital resources and time respectfully and accountably.

• Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
• Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference everyday.

At East Tennessee Children’s Hospital, care is at the CORE of who we are. We are comprised of team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time.

• Compassion – We imagine what others are going through, work to alleviate suffering, and create joy whenever possible.
• Ownership – We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission.
• Respect – We listen, understand, and communicate openly and politely. We recognize our diverse strengths.
• Excellence – We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.

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