Campaign Manager Job at Synergy Interactive, Detroit, MI

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  • Synergy Interactive
  • Detroit, MI

Job Description

We are seeking a Campaign Manager to oversee the setup, management, deployment, and tracking of multi-channel marketing campaigns across a variety of platforms. In this role, you will serve as the primary owner and expert for the campaigns you manage, ensuring seamless execution and optimization.

Key Responsibilities

  • Own the end-to-end implementation, management, and monitoring of marketing campaigns across platforms such as Adobe Campaign Classic, Salesforce Marketing Cloud, Adobe Journey Optimizer, Pega, and Braze.
  • Develop target audience segments using SQL and design complex multi-channel customer journeys featuring dynamic content and trigger-based deployments.
  • Monitor campaign performance and troubleshoot issues related to delivery and deployment to ensure optimal results.
  • Assess the technical feasibility of new marketing programs and features, ensuring campaigns meet business and technical requirements.
  • Collaborate with internal teams, clients, vendors, and partners to develop and execute marketing campaigns from concept through launch.
  • Partner with the Marketing Sciences team to implement campaign tracking and performance measurement.
  • Work closely with developers to convert creative assets and messaging into functional campaign components.
  • Provide regular updates to internal and external stakeholders on campaign performance, deliverables, and timelines.
  • Drive process excellence in campaign operations, maintaining adherence to best practices and established workflows.

Required Qualifications

  • Bachelor's Degree required.
  • 2+ years of experience in a campaign management or marketing operations role.
  • Proficient in Adobe Campaign Classic v7 or v8 (Business Practitioner Certification preferred).
  • Strong analytical mindset with excellent reporting and attention to detail.
  • Excellent communication skills with experience collaborating across internal teams, external vendors, and client stakeholders.
  • Proven ability to take ownership of projects and drive results independently.
  • Strong project management and client relationship skills.
  • Experience with HTML, CSS, SSJS (Server-Side JavaScript), and personalization within Adobe Campaign is a plus.
  • SQL proficiency required for audience segmentation and data queries.

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