Job Description
We are offering a long term contract employment opportunity for a Customer Service Representative in Oregon City, Oregon. This role will be primarily tasked with handling customer inquiries, processing applications, and maintaining customer records.
Responsibilities:
• Conduct questionnaires over the phone and manage a high volume of calls
• Make referrals for qualified individuals
• Maintain strict confidentiality and uphold professional boundaries and ethics
• Apply empathetic listening skills and creative problem-solving to assist individuals
• Coordinate with multiple internal partners
• Utilize strong database navigation skills for efficient operation
• Perform accurate data entry tasks
• Monitor customer accounts and take appropriate action as required.
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