Job Description

Our Company:

Tactiq is an innovative software solutions provider focused on bridging the gap between retailers, manufacturers, and distributors. Headquartered in Richmond, Virginia, our team is revolutionizing the direct store delivery (DSD) industry. Our suite of solutions includes standardized communications, invoicing, and ordering tools, all designed using world-class technology to support both retailers and suppliers within the DSD industry. Tactiq is uniquely positioned to increase both operational efficiency and service quality, with a proven track record of driving sales growth and cost savings for our partners. 

Our People:

Our team members join Tactiq to learn, develop, and be part of an environment that rewards performance and innovation while providing opportunities to personally excel and grow. We work closely as a team, respect each other as professionals, and move decisively on meeting the needs of our partners, all guided by our values – Do the right thing, Win as a team lose as a team, Own it, Embrace the messy, and Think like your customer. 

Position Purpose:

We are seeking a detail-oriented and collaborative Data Analyst to join the Account Management team at Tactiq. This role will serve as a bridge between Account Management and the Data Engineering team, ensuring that data is translated into actionable insights that support our customers’ business goals. The Data Analyst will partner with internal stakeholders and external clients to develop dashboards, analyses, and reports that improve operational efficiency, guide decision-making, and deliver measurable impact in the DSD ecosystem.

Responsibilities:

Data Analysis & Reporting

• Collect and analyze datasets from multiple sources to uncover trends, patterns, and opportunities.
• Build and maintain dashboards and reports using Looker, Amazon Quicksight, and other BI tools to communicate KPIs and insights to stakeholders.
• Conduct ad-hoc analysis to answer client and internal business questions, ensuring timely and accurate delivery.

Stakeholder Collaboration

• Partner with Account Management to understand client needs and translate them into data-driven solutions.
• Act as a liaison with the Data Engineering team to ensure accurate data pipelines and reliable reporting infrastructure.
• Present findings and recommendations in a clear, actionable manner for both technical and non-technical audiences.

Business Insight & Optimization

• Support value-added reporting and data visualization, anticipating customer needs in order to help them guide strategic decisions.
• Provide insights that improve client engagement, operational efficiency, and revenue performance.
• Contribute to forecasting and trend analysis efforts with basic statistical and modeling approaches (AI/ML awareness is a plus but not required).

• Bachelor’s degree in Business Analytics, Data Science, Mathematics, Finance, or a related field.
• Strong skills in SQL and Excel, with proficiency in Python for analysis preferred.
• Hands-on experience with data visualization platforms such as Looker, Amazon Quicksight, Tableau, or Power BI.
• Familiarity with Snowflake and cloud-based data environments (Google Cloud or AWS).
• Strong analytical, problem-solving, and storytelling skills, with the ability to translate complex findings into business-friendly insights.
• Excellent communication and interpersonal skills; ability to partner with diverse teams and clients.
• Prior exposure to supply chain, retail, or logistics data is a plus.

At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment.

We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about.

We offer an extensive employee benefits package because we know that our people and what they care about matter most. We deeply care and want our team to be taken care of.

If you’re looking to work for a company that values authenticity, inclusivity, hard work, determination, and problem-solving, then we’re the right fit for you!

Included benefits:

• Health Care Plans (Medical, Dental & Vision)
• 401k plan with company match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (including time for volunteering) & Public Holidays
• Generous Parental Leave
• Short Term & Long Term Disability
• Training & Development opportunities
• Work From Home & Flexible work arrangements
• Wellness Resources

Tactiq is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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