Job Description

Data Center Systems Technician

JOB-10045041

Anticipated Start Date

Sept. 29, 2025

Location

Glenview, IL

Type of Employment

Contract

Employer Info

Our client is a provider of electrical, industrial, communications, maintenance, repair and operating (MRO), and original equipment manufacturer (OEM) products, as well as construction materials and advanced supply chain management/logistic services. With nine distribution centers and roughly 500 branches worldwide, they are a global strategic partner who efficiently and consistently supports customers’ operations, wherever they are located.

Job Summary

Responsible for effectively performing assigned tasks in a data center, including general data center, servers, and network devices setup, maintenance, and troubleshooting. Accountable for setup and operational functions, assembly, equipment operation, general maintenance, and housekeeping at assigned project locations.

Job Description

• Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze IPMI-Sel data and vendor-specific platform management logs
• Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
• Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested
• Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
• Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)
• Provide hardware support for installations, moves, additions, and changes
• Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
• Conduct regular physical and visual inspections of equipment and data center facilities
• Manage inventory records and perform regular cycle counts to ensure asset accuracy
• Update documentation for structured cabling and materials during new installations
• Oversee capacity management in terms of space, power, cooling, and patch panel port availability
• Understand and follow incident and change management processes
• Submit regular reports on moves, changes, support requests, and other activities, maintaining continuous improvement efforts
• Light traveling from site to site
• Perform other duties as assigned

Skills Required

• Linux Experience
• Data center experience (1-2 years preferred)
• Break/fix network troubleshooting
• 2 years in an enterprise Data Center environment with strong knowledge of data center best practices
• Proficiency in troubleshooting and diagnosing server hardware issues from major vendors
• Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks
• Good understanding of data cabling and patching
• Strong organizational and communication skills with the ability to manage multiple competing priorities
• Ability to respond promptly to issues, provide updates, and escalate when necessary
• Fluent in English

Preferred Experience:

• Basic computer skills
• Field Service or Data Center Technician experience

Education/Training/Certifications

• High School Degree or Equivalent
• Bachelor’s Degree: Information Technology, Business, or related field – Preferred
• Licenses/Certificates/Designations – CCNA and CCNP (Preferred)

Additional Requirements

• Valid driver’s license
• Travel Requirements: 0-25%
• WORKING ENVIRONMENT:
  • Warehouse – Work is generally performed in a warehouse environment
  • The noise level is moderately quiet
  • Generally, well-ventilated and well-lit
  • Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing
  • Operates heavy equipment. Strict safety regulations may be required.

• PHYSICAL EXPECTATIONS:
  • Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds.
  • Work may require excessive bending or stooping
  • Employee required to walk long distances repeatedly throughout the day
  • Employee required to climb ladders
  • Employee required to use hand tools

• Work Schedule: Mon to Fri

Pay Rate/Salary

• $32.00 - $37.00/hr.
  

HireResource Staffing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.

Job Tags

Similar Jobs