Data Entry Specialist Job at Ladgov Corporation, Lexington, MA

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  • Ladgov Corporation
  • Lexington, MA

Job Description

Job Description

Job Description

Position Summary:

The Front Desk/Data Entry Specialist is responsible for providing professional reception and administrative support to the Military & Family Readiness Center. This role requires strong customer service skills, data entry proficiency, and the ability to manage multiple systems including AFFIRST and DoD TAP databases. The position plays a critical role in supporting transitioning service members and their families.

Location: Military & Family Readiness Center (M&FRC) Schedule: Full-time, 40 hours/week Monday–Friday, 8:00 AM – 4:00 PM Key Responsibilities:
  • Serve as the first point of contact for all visitors and callers to the M&FRC.

  • Assess visitor needs and direct clients to appropriate staff or services.

  • Schedule clients for classes and workshops and send reminder emails.

  • Input and maintain data in AFFIRST and TAP systems per program requirements.

  • Ensure client sign-in procedures are followed and generate monthly client usage reports.

Required Qualifications:
  • Minimum of 1 year of customer service experience in a professional setting.

  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

  • Experience with data entry into web-based systems.

  • Familiarity with military culture, protocols, or support systems is preferred.

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Job Tags

Full time, Work at office, Monday to Friday,

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