Job Overview: The Deductions Specialist - Trade Promotions is responsible for supporting KDP by performing transactional work related to Deduction Specialist processes to ensure compliance with accounting and company policies. This role will resolve complex problems that may at times require interpretation or deviation from standard procedures. This role will also communicate regularly with internal/external departments and customers to resolve issues and discrepancies. This position is based in our Frisco, TX office and will have a hybrid schedule (3 days in the office and 2 days from home). Responsibilities: Ensure timely research and resolution of customer deductions in accordance to policy and procedures. Ensure adherence to procedures and timely processing of credit memos, offset balances, repaid deductions, check requests, brewer returns, and other tasks as assigned. Ensure all deduction documentation is complete and sufficient to support classification of expense or recollection of invalid deductions. Work directly with Finance, Supply Chain and Sales Colleagues to obtain additional information and documentation when necessary. Interface with Customers and Brokers as assigned. Review and Process customer deductions. Effectively analyze deductions to identify root cause and work with cross-functional teams to reduce/eliminate recurring deductions. Support the intercompany transfer and billing processes as applicable. Other ad hoc requests as needed to assist with balance of workload for the overall team. Effective and professional written and verbal communication skills. Customer service oriented. Ability to adapt quickly and learn new tasks independently. Ability to handle competing priorities and manage change. Requirements: High school Diploma/GED or related experience. Intermediate Excel skills (e.g., Pivot Tables, V&H Lookups, Formulas) required. ERP experience SAP / FSCM preferred. 2+ years of work experience in Accounts Receivable (A/R) or related business required. Knowledge of credit memos, offset balances, repaid deductions, check requests, brewer returns highly preferred. Food & Beverage industry experience preferred but also would consider other CPG or product sold through big retail (i.e. Target, 7-11, Staples). Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice , providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. #J-18808-Ljbffr Keurig Dr Pepper
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