Job Description

Healthcare Data Analyst

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Healthcare Data Analyst will join a collaborative team at the department and division level grounded in patient safety and improvement science to participate in projects that promote a culture of excellence. The Healthcare Data Analyst will be responsible for acquisition, analysis, interpretation, and reporting of sensitive data to support performance measurement and improvement efforts. They must be able to work independently, and collaboratively, to locate and validate data, identify data requirements, and communicate data specifications to team members and leaders. They must be able to develop reporting/analytic solutions, but also be able to draw meaningful conclusions and make recommendations for actions. The Healthcare Data Analyst will leverage software applications to design solutions and perform detailed data mapping and analysis. They will not only manage data and design new processes, but will be accountable for the timely and accurate production of routine internal and external monitoring reports and special projects. This requires experience working with databases, along with creativity, curiosity, and initiative to evolve the tools and reporting systems to meet the priorities of a dynamic healthcare environment. They will need an understanding of data management, as well as manipulation and interpretation of large databases.

Essential Responsibilities

• Responsible for acquiring, accessing, validating, and querying data from data repositories using available tools (including Redcap, NDNQI, RL6, MS Access, Power BI).
• Works with members of the team and department to define problems and clarify objectives; determines data needs and assists in designing collection tools and reports. Evaluates data and reports to assess if reporting meets end user requirements.
• Gathers and compiles documentation of metrics and data sources, routine, ad hoc reporting to facilitate replication.
• Collaborates with Information Systems to obtain and maintain sources and mapping tables.
• Ensures data integrity and data quality, regularly reviews data for accuracy, identifies trends, and communicates changes.

Required Qualifications

• Bachelor's degree in mathematics, science, technology, information systems, public health, healthcare or related field required.
• 1-3 years related work experience required.
• Experience with data collection, data management, and analysis. Experience summarizing trends in written and presentation form.
• Demonstrated analytic problem-solving skills. Demonstrated data/quantitative analysis and interpretation skills. Demonstrated experience in delivering reporting and analytic solutions.
• Service minded with ability to work with staff within all levels of the organization and collaborate in a demanding and changing environment. Develop new and unique ways to improve data delivery, operations and to create new opportunities.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications

• Demonstrated project management skills.

Competencies

• Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
• Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
• Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
• Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
• Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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