Job Description

Company Overview and Culture

EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit .

For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.

The Business

EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry. EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement.

EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition.

Why Apply?

• Competitive pay and benefits, including paid sick leave
• Superb training program
• Work from home when not in the field
• Career advancement opportunities
• Tuition Reimbursement Program
• Excellent culture and team
• $1,125 Joining Bonus!

Pay Details:

• Total compensation for this position is targeted at $23-$25+ per hour. The target total compensation consists of a base hourly wage and production-based incentive pay. Field Inspector incentive pay is a function of personal productivity and is uncapped. Incentive Pay is not sales based.
• Pay Type: Hourly plus production incentives, in accordance with EXL’s policies.

EXL is looking for motivated and self-directed individuals who strive for excellence to work as a Field Insurance Inspector.

While experience in the insurance/loss control industry and knowledge of the construction and real estate business is certainly desirable, we understand experience in both personal lines and commercial lines insurance is rare.

All interested candidates are encouraged to submit their qualifications.

We provide a robust training program that ensures success and rapid integration with a top-notch team of insurance professionals.

Come join the EXL Survey and Risk Control team!

The Location

• This is a Field position based out of your home office, requiring daily travel to client sites to conduct surveys serving the Bristol, MA area

Responsibilities

The Field Insurance Inspector conducts virtual and onsite inspections of high value homes and small businesses for personal and commercial lines insurance companies to analyze replacement cost value and to assess risk.

An added perk is the opportunity to regularly visit beautiful high-end custom homes in the most affluent locations in the service area.

The candidate should be capable of demonstrating a high degree of professionalism and expertise to all stakeholders in the survey process (Agents, Policyholders, Business Assistants, etc.).

Field Insurance Inspectors must complete the requisite number of surveys each month to achieve personal revenue production goals, and complete other special projects as assigned by their manager.

• High Value Surveys
• Conduct property surveys on high value homes, documenting the construction materials, workmanship and special features of structure
• Determine square footage of the home through detailed measurements or by replicating available building plans
• Generate an estimate replacement cost based on industry calculators, EXL resources and your personal findings at the home
• Observe and assess physical and liability hazards to the property, including natural hazards such as wildfire and hurricane exposure. Document all such hazards for underwriting, including recommendations for risk improvement.
• Competed a detailed survey report write-up, including narrative assessments

• Commercial Lines Risk Control Surveys
• Conduct underwriting surveys and loss control assessments on commercial businesses
• Observe and evaluate risk for various commercial insurance lines of business including Property, General Liability, Workers Compensation and Auto/Fleet.
• Engage business owner to discuss and ascertain corporate safety culture, loss history, risk management controls and maturity of company safety programs
• Document all hazards observed for underwriting, and make recommendations for risk improvement.
• Complete a detailed survey report write-up, including narrative assessment

Knowledge, Skills, and Abilities Needed

• High-degree of professionalism and emotional intelligence
• Strong analytical skills and resourcefulness
• Solid aptitude for risk assessment and replacement cost
• Excellent written and oral communications
• Proficiency with computer equipment and software
• Ability to manage multiple projects at once, and handle time sensitive urgencies
• Willingness to travel
• High Value Survey or Commercial Survey experience appreciated

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EEO/Minorities/Females/Vets/Disabilities

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Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual base salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards include: bonuses and/or commission, as well as a Paid Time Off policy, and many region specific benefits.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

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