Job Description

Job Description

Title: Field Service Engineer

Location: Columbus, Ohio

Hire Type: Direct Hire

Sterling Engineering is looking for a Field Service Engineer to join a rapidly expanding power distribution company serving major data center clients in Columbus, Ohio . This is an exciting opportunity to work directly with customers, perform critical on-site support, and represent a respected name in the power distribution space. Military veterans are strongly encouraged to apply.

Job Duties:

• Provide on-site support for troubleshooting and repairing power distribution systems installed in data warehouses.
• Act as the primary point of contact with customers during field service calls—displaying strong interpersonal and customer service skills.
• Travel 100% regionally using personal vehicle (mileage reimbursed); expected workload of 40–50 hours/week with occasional nights, weekends, and holidays (always on-call).
• Perform system diagnostics, AC/DC power troubleshooting, and break/fix services on electrical panels and power systems.
• Coordinate with internal engineering and customer service teams to resolve issues in the field efficiently.
• Maintain detailed service logs, customer communication records, and travel documentation using company-provided systems and tools.

Qualifications:

• 3–5 years of hands-on experience with electrical systems, high-voltage or AC/DC power distribution.
• Strong understanding of electrical troubleshooting fundamentals—experience in data centers or mission-critical environments is a plus.
• Comfortable working in a customer-facing role with excellent communication skills.
• Prior military experience is highly preferred.
• Must be flexible and dependable, willing to work OT and handle emergency call-ins.

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