Job Description
Job Summary
Greets visitors of Salon, answers inquiries and provides information to visitors.
Schedules appointments with hairstylists, esthetician, makeup artists etc.
General Accountabilities
Greets guests politely, obtains pertinent information, registers and assists guests. Notifies appropriate individuals of visitor's arrival.
Has pleasant warm welcoming personality and good manners, so as to uphold the atmosphere of the salon
Answers incoming telephone calls politely. Accurately takes and delivers messages.
Schedules, cancels and confirms appointments.
Learn and become very familiar and agile on the booking software.
Processes payments for product or services.
Confers with staff members to assist guests as needed.
Handles guest complaints or concerns.
Greets visitors with pois and obtains name and other pertinent information, notifying appropriate individuals of visitor's arrival.
Maintains log of all call messages requiring further action.
Accepts and signs for packages and notifies addressee of package arrival.
Performs a variety of routine clerical tasks.
Maintains clean and orderly reception area. Wipes down desk and sweeps as needed.
Retrieves, sorts and delivers mail.
Works cooperatively with other staff.
*The company reserves the right to add or change duties at any time.
Job Qualifications
Education: High school diploma or equivalent
Experience: Some previous work-related experience
Emotional maturity
Skills
Active listening
Punctual and reliable
Service orientation
Social perceptiveness
Excellent verbal and written communication
Company DescriptionSalon suite business with spa atmosphere and support staff for individual entrepreneurs- Hair stylists, estheticians, makeup artist.
Salon suite business with spa atmosphere and support staff for individual entrepreneurs- Hair stylists, estheticians, makeup artist.
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