Job Description

This position is subject to the Hiring Freeze as outlined in Executive Order D 2025 009. The selected finalist will have a start date after January 1, 2026. Candidates should be aware that while an offer may be extended, their employment will not commence prior to that date.

Come join the Department of Law (DOL) where we are principled public servants who are innovative and better together. Our Front Desk Coordinator is a critical part of the DOL, and they are usually the first point of contact for anyone who reaches out to our department. You will have daily interaction with the Colorado Attorney General, DOL staff, and members of the public as well as undertake a variety of other work. If you're interested to learn all that our office does on behalf of the residents of CO, we encourage you to apply today!

WHO WE ARE

The Office of the Attorney General/Department of Law is the "People's Lawyer." The Attorney General, Phil Weiser, was elected by the people of Colorado and is the State's chief lawyer and law enforcement official. Our vision for the Department of Law is: "Together, we serve Colorado and its people, advancing the rule of law, protecting our democracy and promoting justice for all." Our core values and commitment to diversity, equity, and inclusion, drive our actions and demonstrate our focus on being principled public servants who are innovative and better together.

Visit our website to learn more:

WHAT YOU WILL DO

This position is open only to Colorado state residents.

The Office of the Attorney General (OAG) consists of the elected Attorney General, Chief Deputy Attorney General, Associate Chief Deputy Attorney General, Solicitor General, Deputy for Intergovernmental Affairs, Director of Communications, and associated administrative staff. The OAG is responsible for setting legal policy for the Department of Law and for the State of Colorado. The OAG manages the Department of Law through the work of nine operational sections, Consumer Protection, Criminal Justice, Criminal Appeals, State Services, Revenue & Regulatory Law, Civil Litigation & Employment Law, Natural Resources & Environment, Division of Community Engagement, and Administration.

The Department of Law represents and defends the legal interests of the people of the State of Colorado and its sovereignty. The Attorney General has primary authority for enforcement of consumer protection laws, prosecution of criminal appeals, antitrust laws, and certain natural resource and environmental matters and complex white-collar. The Attorney General is the chief legal counsel and advisor to state government including the governor, judicial branch, and the many state agencies, boards, and commissions.

This is a term-limited position that is expected to last until August 2026 but may be adjusted based on the business needs of the office.

This Front Desk Coordinator (Administrative Assistant II) will mainly provide front desk office support at the Wells Fargo Building, also referred to as DOL North. This person will also be responsible for managing mail received via United State Postal Service (USPS), delivery services, and e-filing. Specific responsibilities include:

• Greet visitors to the Department of Law
• Answer and direct calls received on the main telephone line
• Collect call tracking data, such as total number of calls, call types, and other relevant call information
• Provide timely and professional response to voicemail messages
• Accept deliveries and service of processes for the Department

• Sort and distribute USPS mail and e-filings daily to appropriate sections
• Oversee mail and e-filing processes
• Accept and route Service of Process, deliveries and packages for the Department
• Log in service of process and other documents

• Support operational functions by assisting with unit and administrative tasks (e.g., make photocopies and produce written documents such as reports, spreadsheets, and other related materials as requested)

This recruitment may be used to fill more than one Administrative Assistant II positions in the Administration section.

Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act.

WHAT WE ARE LOOKING FOR

Minimum Qualifications: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated.

• Two years of administrative assistant or clerical support in a professional office setting as the main function of your job. This experience must include providing front-facing customer service and managing calls.

OR

• A combination of related education and/or relevant experience in administrative assistant or clerical support in a professional office setting as the main function of your job totaling two years.
• Qualified applicants must have at least one year of administrative assistant/office clerical support experience, which includes providing front-facing customer service and managing calls.

If qualifying under the substitution, you will be required to provide a copy of your transcripts at time of application.

Note: Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution, such as The National Association of Credential Evaluations Services in order to be given credit for the degree.

Required Competencies:

• Demonstrated attention to detail to ensure accuracy, thoroughness, and consistency of all work product
• Strong interpersonal skills and ability to work collaboratively on a team
• Demonstrated customer service skills and ability to de?escalate situations
• Time management skills, including the ability to adapt as needed to meet shifting priorities and deadlines
• Proficiency in MS Office, including Word, Excel, and Outlook
• Excellent oral and written communication skills
• Organizational skills, including the ability to plan and prioritize tasks

Preferred Qualifications:

• Experience working with confidential information
• Experience managing a high volume of calls
• Experience working for executives, including escorting guests, answering calls, and drafting correspondence
• Advanced proficiency working with Microsoft Suite (Word, Excel, PowerPoint, Access, Outlook, Teams and SharePoint)
• Experience working in a mail room or managing mail distribution
• Additional experience beyond the two years providing administrative support.

Conditions of Employment:

• Applicants must pass a thorough background investigation prior to appointment.
• The position will be required to work in the office 5 days per week (Monday -Friday) from 8:00 am - 5:00 pm.
• Majority of work will be performed at DOL North location (1700 Lincoln Street), however occasionally work will be performed at DOL South location (1300 Broadway).

HOW TO APPLY

Required Application Materials:

• A completed State of Colorado Application: Applicants are responsible for ensuring that the application provided is fully completed and clearly describes their education, training and experience as it relates to this position. Applications left blank or marked See Resume will not be considered.
• Current Resume
• Cover Letter: A detailed cover letter explaining your interest in the position

Your application will be reviewed by a qualified Human Resources Specialist to determine if you meet the minimum qualifications for this position. If your application does not demonstrate that you meet the minimum requirements, you will be notified that you will not proceed in the selection process for this position. If your application is rejected and you have questions, you may contact Tori DeMare at Tori.DeMare@coag.gov.

Assessment Information:

Colorado Revised Statutes require that all state employees be hired and promoted through comparative analysis of merit and fitness. Upon meeting the minimum qualifications, the next phase of the process is typically a structured application/resume review by a panel of subject matter experts against the job duties and/or preferred qualifications in this job announcement to determine technical competence, depth and breadth of experience, and potential job fit. Technical Competence Technical experience as it relates to the duties outlined in this job announcement. Depth and Breadth of Experience Experience that covers multiple areas outlined in this job announcement and demonstrates the level of responsibility assigned. Job Fit Experience will be evaluated to determine how well experience aligns with and meets the business needs of this position. Current experience is preferred.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand delivered within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at under Rules.

We Offer Excellent Benefits

• Medical and dental health plans
• Employer-paid life insurance
• Paid vacation and sick leave earned each month
• 11 paid holidays per year
• Public Service Loan Forgiveness A borrower may qualify for forgiveness by making 120 on-time payments while employed full-time in public service, if they have certain kinds of federal loans in a qualifying repayment plan
• Free access to an on-site fitness center
• Strong, flexible retirement benefits (Download PDF reader) including 401K and 457 plans
• Distinctive career advancement opportunities throughout the State personnel system
• Excellent work-life programs, such as flexible work schedules, professional development opportunities, and an employee discount program

Equity, Diversity, and Inclusion Statement

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Department of Law is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre?employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Julie Christopher at hr@coag.gov.

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