Job Description

Medical Assistant

How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our mission, you too can be part of our transformation across the enterprise.

Scope of Duties:

• Work collaboratively with multidisciplinary healthcare teams within the Westchester office and supporting the Ortho Now program (Registration/Front Desk, Physician Practice, Research, EMG, TMS)
• Escorting patients to exam rooms and preparing them for examinations, reviewing patient statuses and assisting in obtaining patient data required for the rooming functions in Epic
• Support the department by assisting the physicians, nurses and other personnel by obtaining vital signs, lab specimens (skin biopsy, venipuncture) and EKG's as needed
• Preparing specimens for the lab and ensuring hand-off to courier
• Foster efficient patient throughput, deliver excellent customer service, and establish and maintain an organized professional environment.
• Assist the physician in treatments and procedures and ensure physician orders are completed in a timely manner.
• Maintain sensitivity and awareness of cultural and religious diversity when addressing patients, visitors, co-workers and other customers.
• Participate in our supportive and team-oriented environment.
• Prepare patients for exams and orient patient/family to the environment
• Assist with disinfecting exam rooms and other clinical work space between patient use
• Assist patients with wayfinding and transport (e.g., wheelchair) throughout the site
• Assist in managing patient information, uploading CD images & making copies of pertinent exams
• Assist with patient rooming tasks (i.e., medical history, vital signs, pulse oximeter readings, height/weight, temperature, etc.)
• Assist with stocking exam rooms
• Ensure patient care areas are neat and presentable
• Provide exceptional customer service to all patients, visitors, and staff
• Respond to patient, visitor, and staff inquiries
• Additional responsibilities as directed

Minimum Requirements:

• High School diploma or equivalent to at least one year of experience as an MA, Medical Assistant certification, or previous member of armed medical corps
• BLS Certification

Non-Discrimination Policy: Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

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