Member Enrollment Representative (Onsite/Remote - Local Candidates Only) (Dayton) Job at Christian Healthcare Ministries, Dayton, OH

dS9zbG5VcHBxTkxEVS95TXprU2dXc1JlZHc9PQ==
  • Christian Healthcare Ministries
  • Dayton, OH

Job Description

The Member Enrollment Representative (MER) is a vital member of the Member Enrollment Team (MET) responsible for increasing membership through various communication channels. This MET role provides exceptional member experience thru information provided by phone, email and/or video sessions. These touchpoints are designed to lead to applicable CHM enrollment.

What's in it for you?

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Professional Development
  • Paid Training

Essential Job Functions

  • Meeting sales-targets, goals, and expectations
  • Establish referrals, relationship building and contacts with potential prospects.
  • Respond to prospective member calls and inquiries.
  • Ensure delivery of high-quality service.
  • Address member questions, concerns, and provide recommendations.
  • Assist in retaining memberships when suitable.
  • Perform assigned tasks promptly.
  • Respond to emails, calls, and voicemails promptly.
  • Explain guidelines clearly to members.
  • Offer suggestions for improvement to the Member Enrollment Supervisor and Team Lead.
  • Maintain professionalism and positive attitude.
  • Demonstrate strong member communication skills.
  • Uphold CHM's Core Values and Mission Statement.
  • Collaborate with other departments and provide support as needed.
  • Gain a deep understanding of MET's unique structure and challenges.
  • Input and manage prospects in HubSpot.
  • Establish ongoing relationships with prospects by managing follow-up opportunities.

Other Functions

  • Demonstrate Christian values and adhere to ethical and legal business practices.

Education, Experience, and Skills Required

  • Prior experience in online/phone sales (preferred).
  • College education (preferred).
  • Strong verbal communication skills, including phone and email etiquette.
  • Proficiency in CHM guidelines and policies.
  • Computer proficiency in word processing and spreadsheets.
  • Excellent organizational skills for managing multiple projects and deadlines.
  • Self-motivated with a strong teamwork ethic.
  • Conflict resolution skills and ability to foster teamwork.
  • Willingness to provide assistance and seek guidance when necessary.

Working Conditions

  • Adherence to organizational rules and regulations as outlined in the employee handbook.
  • Occasional travel required for business purposes.
  • This role would be in office for Circleville residents and remote after tr aining for residents local to the Barberton area.
  • Effective presentation and communication of CHM.
  • Strong reasoning ability to address objections and find solutions for prospective members.
  • Flexibility to work hours ranging from 8:00am 6:00pm

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each others medical bills. The mission of CHM is to glorify God, show Christian love, and experience Gods presence as Christians share each others medical bills.

Job Tags

Part time, Work at office, Local area,

Similar Jobs

Leidos

Principal RF Engineer Job at Leidos

 ...communications/networking systems, and related technologies for our nations defense. We currently have an opening for a Principal RF Engineer to work with a talented multi-disciplined design team across the division (electrical engineers, systems engineers, software/... 

Floowi

Email & Retention Marketing Specialist Job at Floowi

 ...leading U.S. companies through remote talent solutions. Our mission...  ...: A digital experience and marketing agency that builds and grows...  .../retention marketing (email/SMS), website redesigns and replatforming...  ...Email & Retention Marketing Specialist to execute calendar campaigns... 

Quantech Services

Sr Administrative Associate Job at Quantech Services

 ...Contract position State Location Los Angeles - Los Angeles Air Force Base, CA US (Primary) Education Master's Degree Job Type...  ...software and databases. Assisting with managing Government civilian record keeping, serving as the primary point of contact for... 

The William Warren Group

Asset Manager Job at The William Warren Group

 ...real estate investment, development, acquisition and property management firm based in Santa Monica, CA. Since its inception in 1994, its...  ...an awesome work life! How Youll Make a Difference The Asset Manager is responsible for helping to develop and maintain asset... 

Raytheon

Sr. Mechanical Engineer Firmware and Control Job at Raytheon

 ...and implementation in a variety of electromechanical control assemblies. What You Will Do You will help design, implement and...  ...background in PMSM motor fundamentals Digital and analog signal electronics design, development and verification. Use of software/...