Job Description

Job Description

Job Description

Office Manager & Executive Assistant

Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States.

We're on a mission to give every small business owner the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that make a positive difference for small business owners each and every day.

At Nav, our team is just as diverse as the customer base we serve. And, that's something we're incredibly proud of. We value individualism just as much as we do hard work, talent and smarts.

Working at Nav isn't just a job — it's an opportunity to gain invaluable experience, work with dedicated professionals, and make a real, lasting impact.

If you're ready to be part of a team that's driven by heartfelt purpose and data, let's talk.

This is an in-office position requiring to be on-site Monday through Friday with some flexibility with working hours. Exceptional organizational skills, initiative, and the ability to balance multiple priorities is a must. You will be responsible for managing office operations, fostering company culture, and providing high-level executive support. This may expand to remote office management responsibilities and occasional travel to support operations and company events. As a key member of our team, you'll ensure our office is a great place to work while keeping leadership focused and efficient.

YOU WILL:

Office Management:

• Oversee day-to-day office operations, ensuring a productive and well-maintained workspace.
• Manage vendor relationships, office supplies, equipment, and facilities.
• Organize in-office and company-wide events, team-building activities, and celebrations.
• Act as a cultural ambassador—helping foster a positive, engaging, and inclusive work environment.
• Assist with onboarding new employees and maintaining office policies.

Executive Support:

• Provide high-level administrative support to executives, including calendar management, meeting coordination, and travel arrangements.
• Prepare reports, presentations, and other business documents as needed.
• Assist with special projects, research, and cross-functional initiatives.
• Handle confidential information with discretion and professionalism.
• Serve as a liaison between executives and internal/external stakeholders.
• Occasional travel to support leadership, office operations in San Mateo, CA, and events.

WHO YOU ARE :

• 5+ years of experience in office management and/or executive administration, preferably in a startup or high-growth environment.
• Excellent written and verbal communication skills.
• Strong proficiency in Google Workspace, and project management tools.
• Willingness to travel as needed.
• Experience managing events, facilities, and vendor relationships.
• Ability to handle confidential information with professionalism.
• A self-starter who thrives in fast-paced environments and takes initiative without needing constant direction.
• Highly collaborative and excellent at building relationships across teams.
• A problem solver with a proactive, solutions-oriented mindset.
• Organized and detail-oriented, with the ability to manage multiple priorities effectively.
• A culture carrier who helps create a workplace where people love to work.

More about Nav

Inclusion at Nav:

At Nav, we celebrate what makes our employees unique because the businesses we serve are progressively diverse and distinctly original. Navericks are diverse, side hustlers, immigrants, veterans, queer, and we push generational boundaries. We are college dropouts, PhDs, special needs parents, allies, pet owners and community leaders. Navericks are human. We are committed to upholding a safe, supportive environment where everyone matters. We are committed to making a better future for all of us. We have created a workplace where people of all backgrounds can express their identities authentically. To put it simply, we want you to be proud to be you.

Our Compensation Philosophy is simple but powerful:

At Nav, we are transparent about our total rewards, including pay, across all levels and roles. We believe great, enduring relationships are grounded in trust and transparency. Compensation shouldn't be a distraction, and employees should understand how pay and career advancement decisions are made. Providing equal pay for equal work is table stakes for being a great place to work. Gender and ethnic inequity should only be something that our children read about in history books. We believe providing Navricks with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they've got — not because they're simply making money, but because they've fallen in love with our vision, mission, values, and team.

During the interview process, your recruiter will be explaining how our rubrics work across all of our total rewards (base, equity, bonus, perks, and benefit) offerings. The base salary range for this role is $60K - $70K per year. The final offer amount is determined by your proficiencies within this level.

Our impact on you:

Competitive Pay. Company Ownership. Unlimited Vacation. Benefits Day One. 6 Weeks Paid Parental Leave. Work From Anywhere (yes we were distributed before it was cool). Flexible Work Arrangements. Free Telehealth and Telemental Health For All Employees. Employee Networking and Events. Community Network Groups (women's, PRIDE, culture). Meaningful Perks and Rewards. Learning and Development Opportunities. Pet Insurance.

A Naverick's DNA:

• We look at the future and say "why not"; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and point of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We choose to not to be a victim of circumstance. We make decisions & take responsibility so that we can act & support each other, rather than adopting defensive, and "finger pointing" behaviors.

As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

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