Job Description
Job Description
Job Description
ABOUT THE ORGANIZATION
Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What's truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children's well-being. The region is a federally designated rural community and a Medically Underserved Population Area.
Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education and family support services. CHP outreach provides free health screenings, insurance enrollment assistance as well as information so people can learn how to take better care of themselves and their families.
Salary Range: $19.75 - $22.75 / hour The OJT Medical Assistant Trainee role is designed for Certified Nursing Assistants who complete an internal, structured On-the-Job Training (OJT) Medical Assistant Program as a part of their development to become a Certified Medial Assistant. Under supervision of licensed nursing staff and providers, the OJT Medical Assistant Trainee provides both direct patient care and clinical support in accordance with organizational policy and competency validation and commits to becoming fully certified within 1 year & 3 months from hire. The OJT Medical Assistant Trainee contributes to a work environment that is caring, collaborative, and innovative. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures.
POSITION REQUIREMENTS OJT Medical Assistant Trainee Essential Duties and Responsibilities:
- Prepare exam rooms for patient visit, ensuring cleanliness, supplies and equipment readiness.
- Perform patient intake including vital signs, pain assessment, medication and allergy review and document visit information accurately in EMR. Conduct screenings such as SDOH, PHQ 2&9, tobacco use and when appropriate fall risk assessment, AUDIT and GAD-7
- May perform clinical skills & procedures once competency is assessed.
- Perform point-of-care testing as approved (e.g., glucose, HgbA1c, rapid strep, flu, covid, urinalysis, pregnancy test and others per policy)
- Perform ear lavage, nebulizer treatments, and peak flow testing as delegated.
- Perform EKG and prepare specimens for laboratory processing
- Conduct specimen collection and prepare for lab processing (urines, swabs, capillary blood)
- Assist providers with examinations and in office procedures, chaperone sensitive exams per protocol
- Change/update service profiles to accommodate providers scheduling needs; answer, screen, and route outside calls as necessary; supply information to callers and record messages; perform clerical duties as requested; communicate with outside agencies as directed by provider.
- Assist with referrals, med refills, and authorizations under nursing/provider guidance
- Answer patient calls/messages to ensure timely response to their issues/inquiries; pre-register patient at time of appointment scheduling; accurately obtain information to ensure patient is appropriately triaged per protocol; ensure follow up booking required by patient care plan; cross train to provide backup patient services and reception duties.
- Engage in population health activities (e.g., outreach calls, quality measures support, reminder calls)
- Maintain competency validation records and participate in ongoing training
- Identify abnormal findings and escalate promptly to nursing/provider
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
- Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics.
- Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.
- Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in, when needed, and cross train for additional site coverage; respond promptly to requests for service and assistance; confidence in leading and instructing others; ability to delegate effectively.
- Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely.
- Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Punctual and reliable; ability to maintain schedule commitments.
- Bilingual is a plus.
Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school or equivalent and Active Certified Nursing Assistant (CNA) certification in good standing
- Successful completion of the organization’s CNA-to-MA (OJT) and obtain Certified Medical Assistant certificate CCMA within 3 months from being able to sit for exam
- Current CPR/BLS certification
Physical Requirements:
- Click here to view the Clinical Support ADA Requirements.
FULL-TIME/PART-TIME Full-Time
POSITION On-the-Job Trained Medical Assistant Trainee
EXEMPT/NON-EXEMPT Non-Exempt
LOCATION MA, Great Barrington, CHP Great Barrington Health Center
EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
PI5599838d1493-25405-39264015
Job Tags
Full time, Part time, Traineeship, Work at office,