Job Description

Job Description

Job Description

Position Summary

At Campbell Properties the Operations Manager is responsible for the overall management and operations of a diverse portfolio of properties, ensuring operational efficiency, tenant satisfaction, and profitability. The Operations Manager will lead a team of Area Managers while working closely with other departments to ensure the properties are maintained to high standards while maximizing revenue and minimizing costs.

Duties/ Responsibilities:

• Manage daily operations of all residential properties while following all local laws and regulations, including Fair Housing regulations.
• Lead and mentor a team of Area Manager and leasing staff.
• Ensure goals are set and transparent for Area Managers in maintaining high occupancy rates by implementing strategic leasing programs.
• Work closely with training specialists to ensure teams are receiving the highest level of ongoing training.
• Ensure all employees adhere to company policies and procedures.
• Develop and implement strategies to maintain and improve property condition, tenant retention, and customer satisfaction.
• Collaborate with maintenance managers and leasing teams to ensure property standards are being met and repair processes are timely and cost-effective.
• Partner with maintenance managers on capital improvement projects.
• Foster positive vendor relationships with preferred vendors and network new vendor relationships.
• Oversee and address concerns with tenants or issues in a timely and professional manner.
• Collaborate with internal teams such as VP of Management, HR, and Finance to ensure alignment of property management objectives.
• Perform all other duties requested or assigned.

Qualifications:

• 5+years of management experience
• 5+years of property management experience
• Experience with a large portfolio managing residential units of 2,500 or more and leading a team.
• Travel to outbound properties as needed with occasional overnights (minimum requirement of an annual basis)
• In-depth knowledge of local property laws, regulations, and best practices.
• Exceptional communication and interpersonal skills.
• Strong problem-solving skills and decision-making abilities.
• Proficiency in property management software (preferably Yardi).
• Weekend, evening availability and availability for emergencies and back up coverage.
• Must hold a valid driver's license and auto insurance coverage.

Compensation details: 70000-80000

PId8e2f604b983-25405-37265461

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