Job Description
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Healthcare
Position Optician
Description Summary The goal of this position is to provide high quality vision products to clients. An Optician may fit, inspect, and/or dispense spectacles and other optical aids to children and adults. Opticians advise patients on the various types of lenses and spectacle frames, including options based on style, weight, and color.
Details Job Category: Healthcare, Retail
Supervisory Role: No
Client-Facing: Yes
Responsibilities and Duties Review clinician prescriptions and order products based on medical chart records.
Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences.
Manage inventory of frames and contact lenses to ensure optimal customer satisfaction and product variety.
Ensure that the retail area remains clean, well-stocked, and easily accessible to visitors.
Communicate with clinicians regarding questions or concerns about prescriptions and other eye-related issues.
Proficiently operate frame/lens tracer and lens edging machine.
Inspect all received lab orders with clear documentation.
Operate manual lensometer and other tools to achieve proper fittings for patients.
Dispense completed orders to patients and complete personalized eyewear adjustments.
Keep a daily log of the progress of outstanding orders.
Follow through with orders until the customer's satisfactory resolution.
Troubleshoot complex situations and/or requests from customers regarding their eyewear.
Perform any additional tasks assigned by Management or the Practice Owners.
Position Requirements Qualifications and Education Requirements 2+ years work experience in retail, customer service, or healthcare preferred.
2+ years work experience in customer service or healthcare desired.
Certification or license in Opticianry desired.
Required Skills Must be able to remain in a stationary position at least 25% of the time.
Must be able to move or transport items weighing up to 40 pounds around the office.
Must be able to move around inside the office to access file cabinets, office machinery, supplies, etc.
Must be able to operate a computer and other office productivity machinery, such as a fax machine, copier, scanner, printer, calculator, and/or phone.
Must be able to communicate effectively and efficiently with coworkers, Supervisors, and patients via digital, verbal, and written mediums.
Benefits Paid Time Off (PTO).
Holiday Pay.
Employer-sponsored health insurance.
Employer-sponsored savings plan.
Free and/or discounted vision services.
Uniform allowance.
Location Bridgeport
Full-Time/Part-Time Full-Time
Benefits Free vision exams; Discounted eyewear; Uniform allowance; PTO & UTO; Employer sponsored health insurance (match up to 50%); 401(k) retirement (match up to 4%); Monthly bonuses
This position is currently accepting applications.
Job Tags
Holiday work, Full time, Part time, Work experience placement,