Patient Services Representative - Adult Diabetes Clinic - Joslin Diabetes Center Job at Joslin Diabetes Center, Boston, MA

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  • Joslin Diabetes Center
  • Boston, MA

Job Description

Full Time | Joslin Diabetes Center, Boston, MA

Schedule: Monday–Friday, 9:30 AM – 6:00 PM (No weekends!)

Make every patient feel like the center of care.

At Joslin Diabetes Center, we’re dedicated to improving lives through expert diabetes care and compassionate service. As a Patient Services Representative in our Adult Clinic, you’ll be the welcoming face that helps patients feel supported from the moment they arrive.

What You’ll Do

  • Greet patients with warmth and professionalism
  • Register and schedule appointments using our electronic systems
  • Verify insurance coverage and inform patients of financial responsibilities
  • Collect co-pays and process related paperwork
  • Coordinate referrals and authorizations as needed
  • Communicate clearly with patients, providers, and team members
  • Maintain patient confidentiality and support a positive clinic flow

What You Bring

  • 2+ years’ experience in healthcare, insurance, or customer service
  • Familiarity with registration/scheduling systems and insurance basics
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced setting
  • A helpful attitude and team spirit

Why You'll Love Joslin

  • Steady weekday schedule with no nights or weekends
  • Supportive team culture where your work is valued
  • Opportunities to grow in a nationally recognized health system
  • Meaningful impact helping patients access expert care

Vaccination Requirement

All employees must be vaccinated against influenza and COVID-19 as a condition of employment.

Job Tags

Full time, Night shift, Weekday work, Monday to Friday,

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