Job Description

Job Description

Job Description

Job Title: SC Scholarship (ABC) Specialist

Position Classification: Full Time/ 18.84 Hourly + up to 15,000 performance pay

Full Benefits

Reports to: DSS Manager and coordinates with the Director of Membership

General Functions: Responsible for recruiting, identifying, and enrolling current and potential DSS SC Scholarship (ABC) participants in eligible BE GREAT Academy programs; processing connection cards, other relevant paperwork, and SVL submissions; and managing participation dates. Responsible for promoting eligible BE GREAT Academy programs to DSS SC Scholarship (ABC) participants.

Additional responsibilities include: 1) Ensuring accurate membership records in our Membership Tracking System (MTS); 2) Communicate with new, existing, and departing participants and their primary caretaker; 3) Answer questions about enrollment, connection cards, and the Parent Portal; and 4) Communicating with DSS staff to promote awareness of eligible BE GREAT Academy locations.

Job Responsibilities:

• Recruit/identify and enroll DSS SC Scholarship (ABC) recipients into eligible BE GREAT Academy locations.

• Manage connection cards, other relevant paperwork, participation dates, and SVL submissions for all DSS SC Scholarship (ABC) participants.

• Identify potential DSS SC Scholarship (ABC) participants and encourage/assist them to enroll in DSS SC Scholarship program.

• Market/Promote BE GREAT Academy to current and potential DSS SC Scholarship (ABC) recipients.

• Ensure accurate records and manage DSS SC Scholarship (ABC) participants in MTS (Membership Tracking System).

• Serve as liaison to DSS to promote, inform and educate DSS staff as to benefits and availability of BE GREAT Academy programs.

Qualifications:

Required Experience/Education:

• Experience with DSS SC Scholarship (ABC) voucher program and Department of Social Service

• A high school diploma with 3 years or more experience in customer service and account management. Associate's degree or higher preferred.

Required Special Skills, Knowledge and Abilities:

• Understand Organization's philosophy, vision, and goals

• Deal diplomatically with general public

• Project a professional demeanor

• Demonstrate strong interpersonal, customer service, typing, and computer skills

• Read and write in English and use arithmetic skills to accurately complete daily assignments.

• Strong written, verbal, and interpersonal communication skills to effectively communicate with management, co-workers, and customers.

• Ability to analyze and solve problems in a constantly changing and high-pressured work environment.

• Strong computer skills, including Microsoft Office.

• Understand the knowledge to Retain Members

• Work with parents to avoid disenrollment

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