Job Description

Job Description

Job Description

Are you ready to join a dynamic team at Rexco Equipment, Inc.? As our Service Advisor, you'll be at the heart of our customer relationships, solving problems and building loyalty through exceptional service. Imagine the thrill of being the go-to person for machine enthusiasts, guiding them through maintenance and repairs while providing top-notch solutions. In this entry level onsite position, you'll collaborate with an energetic and forward-thinking crew, making every day an adventure. You'll have the chance to work in a fun atmosphere where creativity and open-mindedness thrive.

Your respect for people and determination to provide excellent service will be essential as we create lasting connections with our customers. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Flexible Paid Time Off, and ESOP. Join us at Rexco Equipment, where your positive spirit can shine and make a real impact!

We are Rexco Equipment. We provide equipment solutions to the people that build and maintain our communities while demonstrating integrity to our Guiding Principles. Our vision is for our employee owners and customers to feel Rexco proud, so they do not feel like just a number. Rexco is striving to be the benchmark in customer loyalty, employee engagement and market share.

Are you passionate about building customer relationships and providing top-notch service? As a Service Advisor at Rexco Equipment, Inc., you'll have the chance to connect with customers, anticipate their needs, and ensure their machinery is running at its best.

Your role will also include creating work orders, monitoring progress in our service shop, and providing accurate estimates-all while keeping safety a priority. To thrive in this role, you'll need to be organized, detail-oriented, and motivated by our core values of respect, teamwork, and creativity. With the opportunity to train fellow advisors and support our branches, you'll be a vital part of a positive team culture that values everyone.

If you're ready to take customer service to the next level with enthusiasm, positivity, and a sense of urgency, we want to hear from you!

Success as a Service Advisor at Rexco Equipment, Inc. hinges on a blend of skills and a passion for customer service. You'll need excellent verbal and written communication skills to engage with customers effectively and exceed their expectations. Since you'll be using a computer daily, good keyboarding skills are required and the ability to work in multiple system simultaneously.

Being organized and detail-oriented is crucial, as you'll manage work orders, maintain customer relationships, and ensure accuracy at every step. Analytical skills will help you assess situations and make quick, informed decisions, especially when addressing customer inquiries or potential issues. A positive attitude and a sense of urgency are vital; after all, you'll be assisting customers in a fast-paced environment!

Additionally, being open-minded and creative will empower you to adapt to changes and enhance service processes. With these skills in your toolkit, you'll be well-equipped to foster loyalty and build lasting relationships in our fun and energetic team culture.

If you think this position is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!

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