Job Description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.
In this fast-paced, high-growth environment, making data driven decisions is critical. As a Supply Chain Manager for the SSD Ops Integration team, you will focus on driving new programs that optimize the inventory and business demand forecasting functions, to enable SSD as the first place customers think of when they need something fast. This position will own delivering the strategical allocation and recommendation surrounding change management, building process & supply chain process design, capacity management, risk identification and mitigation. This role requires the management of new and existing forecasting modeling tools, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential.
A successful candidate will demonstrate:
• Ability to think strategically and execute methodically in a highly ambiguous and iterative business space.
• High attention to detail including proven ability to manage multiple, competing priorities simultaneously.
• The ability to independently own and drive strategic communications (e.g., decision narratives, investment proposals) with senior leaders and executives.
• Capability to communicate with technical stakeholders.
• Ability to think strategically and execute methodically.
• Ability to work in a fast-paced environment where continuous innovation is desired.
• Analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.
• Ability to clearly communicate data insights to others.
• Lead expansion of a program across business lines, including defining strategy and fully owning program and roadmap for expansion.
Key job responsibilities
• Be responsible for critical relationships including performance, capability development, capacity planning, risk identification and mitigation.
• Interact with business partners to develop, engage and lead supplier relationships for creating the greatest value in cost, security of supply, risk management, and innovation.
• Support supplier product roadmap and product lifecycle plans in collaboration with category procurement, packaging and ops integration to ensure proper supplier coverage, diversification, value and security of supply.
• Engage with Suppliers in a detailed, hands on approach to support every day, operational requirements related to inventory readiness, changes in components and technology, and reporting.
• Keep abreast of changing business requirements and market conditions, and manage suppliers and contracts to maintain value and competitiveness.
• Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities for efficiency gains and cost savings, and present business case and recommendations to internal business partners.
• Support the strategic goals of the business partners; act as a ‘consultant’ to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving value.
• Spend modeling and forecasting, as well as financial management and controls.
• Support analysis and providing reporting on operational usage of shipping supplies to identify variations against plan.
• Support, develop, and lead supplier management KPI and metrics reporting, and develop and work with stakeholders to find and understand deviation and improvement areas.
Partner with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2025 variable cost and quality goals.
• Gather and analyze data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams.
• Analyze and solving operational barriers with a focus on understanding root causes and driving forward opportunities.
• Have solid understanding of under the roof/on the road operational processes and the financial tradeoffs associated with implementing change.
A day in the life
This SCM will serve as a supply chain subject matter expert (SME) for a variety of non inventory supply categories and manage those categories from a procurement, readiness, supplier performance and risk standpoint. They will be responsible for supplier relationships including supplier performance, capabilities, capacity planning, reporting, risk identification and mitigation. They will work with product design/development, program managers, finance and category procurement for scalability of new product solutions. They will work with partner teams under the roof/ on the road for integration and delivery of solutions. Key tenants of this role include being customer obsessed over customer experience, cost optimization and process improvement. This includes working with and through key stakeholders including Category Procurement, Program Managers, Product Managers, Safety, Finance, Tech, Delivery Experience and Operations.
About the team
The Sub-Same Day (SSD) team represents the speed of the business, dealing with innovation, design and sustainability in delivering to delight our customers.
BASIC QUALIFICATIONS
- Bachelor's degree
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 7+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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