Job Description

Do you have a love for great seasonal food, specially curated products in a friendly and warm gourmet food market? The Goddess and Grocer is looking for a dynamic store leader who can foster warm relationships with our customers, store staff and be a gracious representative of the Goddess family. We are looking for someone who can maintain the integrity of our menu and product offerings, have an undying love for beautiful store displays and fluffing the shelves. Personal, professional, detail oriented, organized, passionate about food and beautiful ambience. If this is you, we want to hear from you.

Core Responsibilities:

The Store Operations Manager: the overall responsibility is manage all aspects of the daily operations of the store ensuring consistent delivery of the guest experience, staff development and financial success.

-Embody the culture and leadership of commitment, passion and kindness while driving desired results.

-Provide store guests with friendly and professional service, excellent food quality, value and consistency of execution in a beautiful well-maintained environment. 

-Order and Maintain store products and spearhead staff education

-Develop a high performing store team through proper training on steps of service and product knowledge to exceed guest expectations.

-Builds relationships with guests with presence and interaction on the floor, delivering personalized service.

-Proactively mitigates potential guest issues and confidently resolves guest issues that may occur.

-Support Director of Operations in achieving successful daily operations and targeted financial results.

Your day-to-day:

The responsibility to lead service education and continuously offer a Best Place to Work through:-

-Daily line-ups and regular department meetings;

-New staff training programs and on- going development and training. 

-Employee discussion and performance management including timely completion of performance evaluations;

-Daily walk through of store set ups and coordination of timely food production

Specific experience we're seeking:

-Min 3 years in a retail or food establishment at a management level, have curated and participated in retail products in a high end retail environment or restaurant or combination of both. Proven experience in all aspects of retail, grocery, food market /catering operations, inventory, staffing, owner relations and P&L management.

-Proven systems knowledge and experience with POS, Microsoft Office, scheduling platforms and administrative duties.

Qualification + Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Language skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

Physical demands: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds

Renumeration: Salary, bonus plan, paid vacation, contributory health insurance, meals on duty.

Please send a cover letter and your resume to tell us why this position is perfect for you.

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