Position Summary:
Our MSP client is hiring Level 1 and Level 2 Support Engineers. These roles will provide high-quality technical support, troubleshooting and guidance to their clients. This position involves being the primary technical point of contact for a book of clients. Responsibilities include managing and maintaining any IT system or service each customer employs, troubleshooting plus resolving any IT technical issues that develop, and lots of documentation.
Overview:
Location: everyday On-Site, Tampa, FL
Compensation: Level 1: $20-$24/hour, Level 2: $25-$30/hour
Duration: 6 month contract with chance of Extensions
Must Have Experience:
Level 1: 1-3 years of MSP support/help desk experience
Level 2: 5 years of MSP support/help desk experience
Preferred Certifications:
Duties & Responsibilities:
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