Job Description
Salary: $38,000-$42,000 BOE
IDScan.net , a New Orleans based technology company, is a leading developer of identity verification and information-gathering technologies that have created enhanced environments and experiences for over 6,000 clients including IBM, Shell, AMC Theaters, Borgata Hotel Casino & Spa, Dave & Busters, and many more of the world’s most trusted brands.
Job Summary
The Technical Support Specialist will aid in resolving technical issues concerning customer’s accounts or company software infrastructure.
Specific Responsibilities
The role of the Technical Support Specialist is instrumental in helping the company achieve these objectives:
Qualifications
Work Environment
This position is NOT a remote position. It will be located in IDScan.net’s International Headquarters in New Orleans, LA. Regularly, this position requires scheduled on-call duty for customer assistance outside of normal working hours. This position will work closely with our sales and support teams, as well as external partners.
Compensation
IDScan.net offers a competitive compensation package, including:
Join Our Team
Do something your future self will thank you for! We value team players who are innovative thinkers with a passion for technology, and a strong desire to be an effective team member of our growing team. We are comfortable playing multiple roles and want someone to be an integral part of a rapidly growing company.
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