Job Description

Water Damage Crew Chiefs

Our locally owned Frederick, MD ServiceMaster franchise is seeking self-motivated, hardworking and customer service oriented people to join our team.

Job Type: Restoration, Leadership

Work Hours: Full Time

Compensation: $17.00 to $22.00 Depending on Experience.

Benefits: Health/ Vision/ Dental Insurance, 401k, Disability Benefits, PTO, Holidays and Paid training.

Location: Frederick Maryland - MUST LIVE WITHIN 30 MILES TO BE ABLE TO QUICKLY RESPOND TO OUR CUSTOMERS.

Position Summary

We are currently seeking experienced disaster restoration CREW CHIEFS for our Water Damage Division. Water Damage Crew Chiefs demonstrate leadership and coaching skills through effective instruction and supervision of team members. Utilizes technology to record accurate and detailed job information and documentation into job management software programs, participates in on call rotation.

Job Responsibilities

• Ensuring the team's performance accordance to ServiceMaster Restoration guidelines and specifications.
• Assessing damaged properties to prevent further damage and stabilize.
• Removing damaged materials.
• Meet customers on site to guide them from chaos to calm.
• Maintain inventory of clean, properly stocked, and organized service vehicles along with company equipment.
• Be accessible by phone as necessary for on-call schedule.
• Adhering to personal safety standards by wearing the appropriate protective gear and using the right equipment.
• Understand and follow product usage instructions as well as to be able to pass instructions to team members.
• Perform production process as scheduled and ensure quality control for all jobs.
• Perform mitigation services to include extraction, flooring removal, drywall removal, equipment placement and containment procedures.
• Effectively and efficiently enter drying data into moisture mapping platform: MICA.

Qualifications

• Valid Driver's License and satisfactory driving record
• Thrive in high pressure situations
• Positive attitude, desire to learn and grow as well as improving daily
• Strong communication, listening and interpersonal skills

Education

• High School diploma or equivalent
• IICRC Requirements: WRT, HST, AMRT
• Restoration experience preferred

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 50 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
• Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required
• Express or exchange ideas with others and receive and act on detailed information given
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

We hire for attitude and train for skills! If you have the right attitude you will be able to grow with the company and take advantage of our career opportunities. We are willing to train you, but experience or certifications are definitely a plus.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

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