Job Description

Job Description

Job Description

The Sales Center Delivery Driver ensures safe, efficient, and damage-free delivery of products to customers. Responsibilities include adhering to safety protocols, planning routes, loading/unloading freight, building customer relationships, and supporting warehouse operations in the Sales Center. This role upholds our reputation for quality and reliability through professional conduct and excellent service.

Sales Center Delivery Driver Responsibilities:

Operational Responsibilities:

• Safely operate a delivery truck while transporting products, ensuring compliance with speed limits and traffic laws to maintain safety and efficiency on the road.
• Conduct thorough pre-trip inspections to ensure the truck is in good working condition and promptly report any maintenance issues to the supervisor to prevent breakdowns and ensure safety.
• Load and unload freight, lifting objects of various shapes, sizes, and weights (up to 50lbs frequently and greater than 75lbs occasionally), ensuring that all items are handled with care to prevent damage.
• Ensure goods are secured properly and safely for transportation to prevent shifting and damage during transit. Maintain and clean delivery truck and related equipment to uphold the company's professional image and ensure operational efficiency.
• Handle and process related paperwork, ensuring all documentation is completed and filed correctly by following established procedures.
• Maintain and update the driver logbook (digital and/or paper) meticulously, recording all deliveries, pickups, and other relevant information to ensure compliance with regulations and company policies.
• Carry out other duties as assigned, demonstrating flexibility and a willingness to assist in various tasks to support the team.
• Adhere to company policies and procedures while handling financial transactions to ensure accurate and secure money collection

Customer Service:

• Provide outstanding customer service during delivery and pickup operations, assisting customers as needed.
• Represent the company through professional conduct and appearance
• Develop and maintain good rapport with customers, reflecting the company's image positively and fostering long-term relationships that contribute to customer satisfaction and loyalty.
• Address any customer concerns or issues promptly and effectively.
• Record any product damages during transit or unloading, including detailed descriptions and photos if necessary.
• Follow company escalation procedures for reporting and resolving issues, damages, or complaints efficiently.

Who we are:

Hörmann is a premier manufacturer of steel, aluminum and custom wood garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and integrity. We offer a team-centered environment, where each member’s unique knowledge, skills, abilities , and efforts define our success as a company.

Hörmann is an Equal Opportunity Employer with a diverse employment environment.

Hörmann is a drug-free workplace. A pre-employment drug test must be negative regardless of whether you live, test or plan to work iin an area that permits legalized use of marijuana for either medical or recreational purposes.

All offers of employment will be contingent on successfully passing a criminal background check and a pre-employment drug test.

Job type: Full-time

Pay: $19.00 - $25.15/hr.

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Health Insurance
• Health Savings Account
• Life Insurance
• Paid time off
• Tuition reimbursement
• Vision Insurance

Schedule:

• Day Shift
• Monday to Friday

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