We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Real Estate Manager Job ID 187833 Posted 08-Oct-2024 Service line Advisory Segment Role type Full-time Areas of Interest Property Management Location(s) Salt Lake City - Utah - United States of America Are you ready to start an exciting...
...Job Description Job Description Passionate about travel? Join us as a Travel Advisor! No experience is needed. We provide comprehensive training,... ...make dreams come true, one trip at a time! Travel Agent Job Responsibilities: Meets with clients to determine...
...DailyExperience: 3 months or greater CDL experienceOverview Haul frozen food in... ...monthly payments for experienced drivers.Paid orientation.Paid time off after 6 months,... ...months of Class A driving experience.Need CDL training? Explore our company-paid CDL training...
**Come grow with us! Pediatric therapy in the home offers flexibility andfulfillment.** **Thrive Skilled Pediatric Care** , one of the leading and well-respectedproviders of pediatric home health care in **10 states** , is hiring PhysicalTherapists to join our compassionate...
Position Overview: Now Hiring!: Mortgage Loan Originator Corporate Headquarters Location: Miami Lakes, FL Compensation: 100% Commission Benefits & Perks:~401k ~ Health, Dental, and Vision Insurance ~ Company-provided short-term disability insurance ~...